Otrs.com OTRS | Software Solutions for Customer Service, ITSM, ISMS and Cyber Defense
With our software solutions for Customer Service, ITSM, ISMS, Cyber Defense, we help companies be successful and comply with international standards.
Otrs.com Overview
OTRS.com is the official website of OTRS, one of the leading service management suites in the world. The website's primary objective is to inform and educate people about OTRS, how it can help businesses, and how they can access and use the software to improve their customer service.
The website has a simple, organized, and well-structured design that makes it easy for users to navigate. The top banner has a simple logo containing the brand's name and a menu bar. The menu bar contains options such as "Features," "Solutions," and "Industries," among others, that provide the visitor with more in-depth information about the software.
The home page serves as a landing point for visitors, highlighting the software's benefits and features. It starts with a slider showcasing the software's capabilities and an invitation to sign up for a free trial. Below the slider, there is general information about the company and its mission.
The site also has a blog section that provides news and articles relating to customer service and the software. The blog also showcases the company's expertise in the field by providing expert advice and tips to visitors. The most recent posts are displayed at the bottom of the home page, and there is a separate page for the blog section that visitors can access by clicking on the "Blog" tab in the menu.
OTRS.com is hosted by Hetzner Online GmbH hosting and has a .COM Top Level Domain. The SSL certificate is issued by DigiCert Inc, which means the site is secure for visitors who enter sensitive information such as passwords and credit card details.
The website is family-friendly as it does not contain explicit adult content or any content that could harm children. It is suitable for use by all age groups, and the site's material is objective, informative and professional, making it suitable for businesses and individuals.
The website's PageSpeed Insights score of 32 is below average, meaning its load time is slower than other sites. The site may benefit from optimization, particularly on its images, to improve its load speed and make the user experience better.
Overall, OTRS.com is an informative, well-designed website that offers an excellent user experience. Its features and benefits are clearly exhibited, and its blog is a good resource for customer service advice and tips. With optimization, it can improve its load speed further, making it even more efficient and user-friendly.
Otrs.com Rank Summary
Audience Geography. Where are otrs.com visitors located?
| Country | Visitors |
|---|---|
 Brazil BR | 10.2% |
| United States US | 8.3% |
| Mexico MX | 7.2% |
| India IN | 6.9% |
| Russian Federation RU | 6.7% |
| Other | 61.2% |
| Country | Pageviews |
|---|---|
| Brazil BR | 12.6% |
| United States US | 9.3% |
| Russian Federation RU | 6.7% |
| Mexico MX | 6.3% |
| India IN | 4.9% |
| Other | 60.3% |
| Country | Rank |
|---|---|
| Mexico MX | 53960 |
| Brazil BR | 63507 |
| Russian Federation RU | 148610 |
| India IN | 194839 |
| United States US | 453086 |
Where do visitors go on otrs.com?
| Subdomain | Pageviews |
|---|---|
| otrs.com | 43.82% |
| doc.otrs.com | 30.15% |
| community.otrs.com | 12.32% |
| other | 13.72% |
| Subdomain | Pageviews per User |
|---|---|
| doc.otrs.com | 2.6 |
| community.otrs.com | 2 |
| otrs.com | 2 |
| Subdomain | Reach |
|---|---|
| otrs.com | 64.95% |
| doc.otrs.com | 34.74% |
| community.otrs.com | 19.41% |
How popular is otrs.com?
| Period | Global Rank | Global Rank Delta |
|---|---|---|
| past 3 months | 246917 | 5114 |
| past month | 308426 | 94686 |
| past week | 632568 | 326826 |
| yesterday | 623894 | 225921 |
| Days | Pageviews Rank | Pageviews Rank Delta | Pageviews per Million | Pageviews per Million Delta | Pageviews per User | Pageviews per User Delta |
|---|---|---|---|---|---|---|
| 90 | 244911 | 13125 | 17 | -5.535% | 3.1 | -5.152% |
| 30 | 314884 | 84708 | 13 | -31.53% | 3 | 9% |
| 7 | 664569 | 315288 | 5 | -56.996% | 2 | -1.2% |
| 1 | 802366 | 218876 | 3 | -47.36% | 1 | -18.7% |
| Days | Reach Rank | Reach Rank Delta | Reach per Million | Reach per Million Delta |
|---|---|---|---|---|
| 90 | 265673 | 2331 | 2 | -0.36% |
| 30 | 330222 | 107308 | 16 | -37.35% |
| 7 | 675461 | 355908 | 8 | -56.429% |
| 1 | 482748 | 135773 | 1 | -35.36% |
Otrs.com Website Safety
We gather website safety and reputation data and compare it with available third-party sources so we calculate own safety and trustworthiness rate based on information that we get.
Norton ConnectSafe evaluates otrs.com for any unsafe and insecure content. The results are critical for families with young children.
SafeSearch is used as a parental control tool to filter out any inappropriate for your children search results on your devices: phones, tablets or personal computers.
Malware: not found.
Phishing: not detected.
Unwanted software: not found.
Harmfull applications: not found.
Google Safe Browsing notifies when websites are compromised by malicious actors. These protections work across Google products and provide a safer online experience.
McAfee assesses otrs.com for a meaningful set of security threats. Featured dangers from annoying pop-ups to hidden Trojans, that can steal your identity, will be revealed. McAfee does not analyze otrs.com for mature or inappropriate content, only security checks are evaluated.
The WOT calculates reputation of the otrs.com. This reputation system receives ratings from users and information from third-party sources, assesses the otrs.com for safety features and confirms, whether otrs.com is suitable for children.
| Domain | *.otrs.com |
| Issuer Organization | DigiCert Inc |
| Issuer | RapidSSL TLS DV RSA Mixed SHA256 2020 CA-1 |
| Algorithm | RSA-SHA256 |
| Valid form | 09/02/2021 |
| Expiration | 10/03/2022 |
| Signed | Certificate is not self signed |
| Additional Domains |
*.otrs.com otrs.com |
Otrs.com Rank History
Alexa Rank shows how popular otrs.com is in comparison with other sites. The most popular site has Alexa Rank equals 1. If otrs.com has Alexa Rank equals 100,000, then it is in TOP 100,000 popular sites in the world. The rank is calculated using a combination of average daily visitors to otrs.com and pageviews on otrs.com over the past 3 months.
Otrs.com Hosting Information
ASN ID: 14061
ASN Title: DIGITALOCEAN-ASN - DigitalOcean, LLC, USLast Update: 04/14/2025
#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#
# If you see inaccuracies in the results, please report at
# https://www.arin.net/resources/whois_reporting/index.html
#
# Copyright 1997-2018, American Registry for Internet Numbers, Ltd.
#
ASNumber: 14061
ASName: DIGITALOCEAN-ASN
ASHandle: AS14061
RegDate: 2012-09-25
Updated: 2012-09-25
Ref: https://rdap.arin.net/registry/autnum/14061
OrgName: DigitalOcean, LLC
OrgId: DO-13
Address: 101 Ave of the Americas
Address: 10th Floor
City: New York
StateProv: NY
PostalCode: 10013
Country: US
RegDate: 2012-05-14
Updated: 2018-07-17
Comment: http://www.digitalocean.com
Comment: Simple Cloud Hosting
Ref: https://rdap.arin.net/registry/entity/DO-13
OrgAbuseHandle: ABUSE5232-ARIN
OrgAbuseName: Abuse, DigitalOcean
OrgAbusePhone: +1-347-875-6044
OrgAbuseEmail: abuse@digitalocean.com
OrgAbuseRef: https://rdap.arin.net/registry/entity/ABUSE5232-ARIN
OrgNOCHandle: NOC32014-ARIN
OrgNOCName: Network Operations Center
OrgNOCPhone: +1-347-875-6044
OrgNOCEmail: noc@digitalocean.com
OrgNOCRef: https://rdap.arin.net/registry/entity/NOC32014-ARIN
OrgTechHandle: NOC32014-ARIN
OrgTechName: Network Operations Center
OrgTechPhone: +1-347-875-6044
OrgTechEmail: noc@digitalocean.com
OrgTechRef: https://rdap.arin.net/registry/entity/NOC32014-ARIN
#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#
# If you see inaccuracies in the results, please report at
# https://www.arin.net/resources/whois_reporting/index.html
#
# Copyright 1997-2018, American Registry for Internet Numbers, Ltd.
#
Otrs.com Domain Registration and Settings
Domain Name: OTRS.COM
Registry Domain ID: 1493480_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.your-server.de
Registrar URL: http://www.hetzner.com
Updated Date: 2024-06-26T07:01:38Z
Creation Date: 1998-06-26T04:00:00Z
Registry Expiry Date: 2025-06-25T04:00:00Z
Registrar: Hetzner Online GmbH
Registrar IANA ID: 828
Registrar Abuse Contact Email: abuse@hetzner.com
Registrar Abuse Contact Phone: +49 9831 5050
Domain Status: ok https://icann.org/epp#ok
Name Server: NS.SECOND-NS.COM
Name Server: NS1.YOUR-SERVER.DE
Name Server: NS3.SECOND-NS.DE
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2024-09-25T23:07:01Z
| Host | A Record | TTL |
|---|---|---|
| otrs.com | 78.47.161.230 | 3600 |
| Host | MX Record | Priority | TTL |
|---|---|---|---|
| otrs.com | mail.otrs.com | 10 | 3600 |
| Host | NS Record | TTL |
|---|---|---|
| otrs.com | ns3.second-ns.de | 3600 |
| otrs.com | ns1.your-server.de | 3600 |
| otrs.com | ns.second-ns.com | 3600 |
| Host | TXT Record | TTL |
|---|---|---|
| otrs.com | MS=ms34762797 | 3600 |
| otrs.com | logmein-verification-code=00f1237c-b0ad-468b-93b5-752e21cadf28 | 3600 |
| otrs.com | v=spf1 mx ip4:159.69.137.108 ip4:159.69.137.109 ip4:159.69.137.110 ip4:193.32.221.7 ip4:162.55.243.253 include:spf.protection.outlook.com include:infusionmail.com include:145388088.spf02.hubspotemail.net -all | 3600 |
| otrs.com | apple-domain-verification=maKpOvgeXnZH5Oni | 3600 |
| otrs.com | google-site-verification=Stmja7H4yZZ65HghHpivS9exJ6HPmcty55jCUu8DcKI | 3600 |
ns1.your-server.de
TTL: 3600
Email address: postmaster.your-server.de
Serial: 2024110705
Refresh: 3600
Retry: 1800
Expire: 604800
Minimum: 3600
Otrs.com HTML Check
Otrs.com Desktop Performance
Last tested: 12/12/2016
| Total Resources | 122 |
| Number of Hosts | 18 |
| Static Resources | 60 |
| JavaScript Resources | 37 |
| CSS Resources | 19 |
Otrs.com Mobile Insights
Last tested: 12/12/2016
| Total Resources | 122 |
| Number of Hosts | 17 |
| Static Resources | 61 |
| JavaScript Resources | 37 |
| CSS Resources | 19 |
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